Telkomsel Maxstream Project

Transforming Indonesia's Leading OTT Platform

Engagement Overview

The engagement with Telkomsel, Indonesia's largest telecommunications provider, to support the development and enhancement of their Maxstream OTT platform. The project focused on improving content delivery, user experience, and backend infrastructure to ensure a seamless and secure streaming experience for Telkomsel's customers. Our role included technical consultancy, system optimization, and the implementation of new features to elevate the platform's performance and scalability.

Scope of Work

Content Management and Delivery

  • Developed and implemented EPG and VOD content ingestion workflows
  • Streamlined live event workflows for real-time streaming
  • Enhanced multi-audio and subtitle support
  • Optimized content delivery systems

Application Enhancements

  • Implemented advanced playback security measures
  • Redesigned EPG and app layout for better navigation
  • Enhanced error handling mechanisms
  • Improved overall user experience

Backend Infrastructure

  • Developed and optimized middleware APIs
  • Strengthened streaming security with Akamai token
  • Enabled multi-tenant capabilities
  • Enhanced system scalability

Content Management System

  • Customized Kaltura CMS for specific requirements
  • Implemented advanced search functionality
  • Added content moderation workflows
  • Enhanced localization features

Technical Excellence

Development & QA

  • Comprehensive technical documentation and build instructions
  • Security testing and IP whitelisting implementation
  • Automated testing and quality assurance
  • Resolution of critical blocker issues

Project Management

  • Structured project cadence with regular retrospectives
  • Proactive RAID management
  • Detailed client handover documentation
  • Regular status updates and milestone tracking

Platform Support

Mobile Apps (iOS, Android), Web Platform, Smart TVs, Set-top Boxes

Project Outcome

Our engagement with Telkomsel resulted in a significantly enhanced Maxstream platform, with improved content delivery, user experience, and backend infrastructure. The project successfully addressed key pain points, such as playback security, error handling, and content management, while also introducing new features like multi-audio and multi-subtitle support. The platform is now better equipped to handle Telkomsel's growing user base and content library, ensuring a seamless and secure streaming experience for their customers.